ETellicom VisualContact v.5. 3. 2001
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Description
eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing - Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents skill based routing
- Agents can belong to any number of queues
- 3 levels of call centre agents
- Visibility of call details in real-time, as well as daily statistics
- Rate:
- Release Date:03/16/2011
- License:Freeware
- Category:Personal and Home
- Developer:eTellicom
- Downloads:27
- Size:52.21 Mb
- Price: Free
To free download a trial version of ETellicom VisualContact, click here
To visit developer homepage of ETellicom VisualContact, click here
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System Requirements
ETellicom VisualContact requires Windows.
ETellicom VisualContact v.5. 3. 2001 Copyright
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